ABOUT ME
Passionate and adaptable Information Technology Business Analyst with experience enabling technology solutions and translating business requirements to achieve the vision of organizations. Skilled in taking ownership of technology solutions and products, serving as a subject matter expert. Adept at collaborating with business leadership and project stakeholders to generate understanding of requirements. Devises road maps to attain goals and objectives.
Key Projects
"The only source of knowledge is experience" ~ Albert Einstein

Zifo RnD Solutions - Sr. R&D Project Manager 2020 - Present
Responsible for managing strategic multi-year programs and helping customers envision, plan, and implement Informatics solutions for R&D divisions of pharmaceutical and biotech companies. Partners with Computer Systems Analyst, Business Systems Analyst, Vendor Teams, Portfolio Teams, and Customer Business, Lab Informatics, and other IT teams throughout comprehensive project lifecycles. Provides strategic and technical leadership, consulting, and program and product management while analyzing customer needs and meeting targeted goals.
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Roles / Responsibilities:
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Acts as a thought leader in customer engagements and oversees multiple responsibilities, including product ownership, customer success, project management, and business consulting offers proactive insights into industrial trends.
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Deploys on Agile approach to project execution and pursues the objective of improving transparency of program status and reducing operational inefficiencies.
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Coordinates with project vendor teams in relation to product demonstrations; acts as a liaison between internal and external stakeholders and groups.
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Interacts with customer and internal stakeholder groups comprised of technical leaders, scientists, and PhDs; communicates business value propositions associated with products to improve understanding and generate consensus.
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Environment / Technology:
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Innovative Leadership, Operational Excellence, Organizational Development & Planning, Business Development, Portfolio Management, Market Growth & Expansion, Product Ownership, Program Management, Strategic Planning, Decision Making, Problem Solving, Thought Leadership
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Passport Inc. - Project Manager 2019 - 2019
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Oversees in-flight software implementation projects by providing structure and prioritization of tasks. Manages project schedule and scope to ensure on-time, on-budget completion. Utilizes Confluence, Jira, Rally, Trello, MS Project, and Smart Sheets to organize and track requirements and progress.
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Collaborates with implementation consultants, service delivery, development, client success, data analysts, and administration to develop project road-map, execute requirements, and improve project delivery.
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Prepares and disseminates regular project status updates to internal teams as well as clients.
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Revature - Business Analyst 2019 - 2019
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Conducts market research, market analysis, and data analysis to develop targeted software solutions aligned with client needs. Complies business requirements and creates detailed documents outlining goals, objectives, tasks, timelines, and processes to drive results. Creates burn down charts to track remaining project hours.
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Roles / Responsibilities:
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Formulated vision and designed roadmap to build user-focused application for a pet insurance provider. Crafted user stories and application mock-ups to guide development team and allocate resources.
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Engaged in daily Scrum meetings to set expectations, assign tasks, address problems, and track progress.
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Partnered and product owner and Scrum team to reduce product backlogs and sprint backlogs.
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Environment / Technology:
​ Agile-Scrum, Brainstorming, Market Analysis, Benchmarking, Requirements Analysis, Requirements Modeling, User Stories, Data Modeling, UI
Modeling, Process Modeling, Product Backlog Development, User Story Grooming, Sprint Burn-down Chart Management, Market Research,
Flowcharts.
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Studio Addison inc. 2009- 2019
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Collaborated with a variety of stakeholders to determine work breakdown structure and develop documentation to show schedules, timelines, milestones, processes, and tasks for each deliverable. Created customized dashboards for each project. Partnered with internal and external subject matter experts to develop accurate project documentation. Devised strategies based on client needs and implemented best-in-class technologies to enable business improvement. Oversaw all client engagements and projects through the entire software development life-cycle (SDLC).
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Defined business requirements by meeting with stakeholders and documenting the information gathered.
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Identified and organized business needs for clients in various industries; developed hierarchy charts, flow charts, web layouts, marketing layouts, business models, and operational flow charts/processes.
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Analyzed and anticipated the needs of diverse client businesses and developed IT solutions that improved overall operational quality, cut costs, streamlined processes, and reduced downtime.
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Researched and compared software systems to identify products best aligned with client needs; developed implantation plans and oversaw teams in executing tasks in a timely manner.
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Evaluated existing technology following mergers and acquisitions to integrate EMR and HRMS systems and streamline operations.
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Consulted with physicians' offices and pharmacies to set up equipment and integrate software to improve access while ensuring compliance with section 508 and HIPPA requirements.
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Let multiple software integration projects for robust veterinary practice that expanded from one to six providers within five years.
Back of the Dragon 2016 - 2019
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Identified key marketing segments and established the preliminary marketing strategy by generating the business model and organizational hierarchy charts based on user experience flows from statistical data.
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Streamlined business processes from paper and pencil to software-based platforms across all departments.
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Data flow diagrams using web analytics where presented to Executive members of the organization
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Utilized multiple Elicitation techniques to acquire valuable information from various sources to generate a dashboard that showed the financial data from several databases including PayPal, Square Point of Sale, to determine location comparison, and purchase information related to the number of orders placed per state, [months, week, day of week and time]
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Handled VDOT Data management including: Traffic Count for Route 16 - Tazewell to Marion VA; downloaded and compared years from 2009 through 2017; created year over year comparison; and derived classifications for vehicles through the use of Pivot tables with Microsoft Excel.
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Achieved results that have allowed the organization to find, retain, and grow their market; company was featured in several publications including USA Today and The New York Times with the help of data provided for marketing slick sheets.
Love's Travel Stop -> Speedco -> Tailwinds Contract - 2019
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Acted as an on-site IT Project Management Coordinator and oversaw the organization and installation at the local and national levels with the organizations for their Network Upgrade/Change Over; collaborated and engaged with subject matter experts for the duration of the project.
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Tadano 2015 - 2019
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Served as IT Project Management Coordinator​ and oversaw U.S. East Coast Operations as a third-party consultant to the organization.
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Assisted in a fiber relocation project and have provided routine basic IT as well as special project support within two manufacuring facilities.
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Defined IT related business requirements the coincided with the business needs.
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Usage of verbal, written and interpersonal communication skills that attended to the East Coast IT Project Manager in a way that could be translated to Japanese for Corporate purposes.
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WIA Contract 2016
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Charged with a large software engineering project that centered on project management of a web-based management program using Agile Methodology.
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Implemented Waterfall methodology and handled requirements gathering, design, implementation, verification, and maintenance.
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Generated System Requirements including functional requirements, Use Cases, User Stories.
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Identified requirements from the stakeholder(s).
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Directed a team of four including: Project Manager; UX, UI Developer; Software Engineer, DBA.
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Operated on varied platforms including DB (Oracle) on AWS; .php; HTML; and AJAX
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Additional Project Expertise Spans: Tourism, Pharmaceutical, Military Sub-Contractors, Manufacturing, Communication, Food Service, and Hospitality.
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